Help Center
toll-free number 1 877 593 4464
toll-free number 1 877 593 4464
Non-Profit Organizations helping homeowners:
- Making Home Affordable
Provides detailed information about Home Affordable Refinance and Modification Program - Free Foreclosure Avoidance Counseling
US Department of Housing and Urban Development - Hope Now Alliance
Support and Guidance for Homeowners
Frequently Asked Questions
- How does a loan modification work?
- What if I can no longer afford my mortgage payment?
- What are the outcomes of a loan modification?
- What does Loan Resolve do for me?
Is your loan with Fannie or Freddie?
If your mortgage loan is owned by Fannie Mae or Freddie Mac, you may be eligible for a Home Affordable Refinance to take advantage of lower interest rates.
Only loans owned or guaranteed by Fannie Mae or Freddie Mac are eligible. Your mortgage company can tell you who owns your loan, or you can contact Fannie Mae and Freddie Mac directly by clicking on the links below and completing the forms for each company.
Fannie Mae
1-800-7FANNIE (8am to 8pm EST)
www.fanniemae.com/loanlookup
Freddie Mac
1-800-FREDDIE (8am to 8pm EST)
www.freddiemac.com/mymortgage
